FAQs – Postponement of BIBM Congress 2020 to Nov 14-16 2021

COVID-19 restriction during BIBM Congress

Corona passport is required for entering the conference area, as well as indoor facilities such as restaurant and bar.  A corona passport can either be on a digital app or be an official document. You are eligible for a corona passport once you can document that you have been vaccinated against, recently tested negative for, or have previously been infected with COVID-19. 

 a. Your vaccination passport becomes valid 14 days after your first jab. You must get your second jab within 42 days of the first jab in order for your vaccination passport to remain valid. If vaccinated with Johnson & Johnson your vaccination passport becomes valid 14 days after your first and only jab. 

b. You can use a negative test result as documentation that for PCR test was taken within the past 96 hours and for a rapid antigen test (RAT) within the past 72 hours. 

c. Official document to prove you have previously been infected with COVID-19. More information about the restriction and corona passport can be found: www.coronasmitte.dk

COVID-19 testing center

The closest testing center to BIBM congress venue is Copenhagen City Hall Square. Copenhagen Medicals, the official partner, provides antigen test. The center is open 08:00-20:00 from Monday to Friday and 10:00-18:00 on Saturday and Sunday. No reservation is required.

If you wish to do a PCR test, the closest center is on Amager island in Copenhagen. More information about all the test centers can be found: Find Testing Centers. All the tests are free of charge in Denmark.

 

Others

A. I already booked a ticket for the Congress, what are my options?

Your existing ticket will be postponed automatically through our agency TMP. Full refund can be demanded until 30 June 2021. Please note: A reduction of your registration from Full Congress Ticket to 1-Day-Ticket will be subject to a processing fee of EUR 70 plus VAT charged by the organizer. Full refund for Full Congress Tickets or 1-Day-Tickets can be demanded until 30 June 2021. After 30 June 2021 your registration may be cancelled against payment of a processing fee of EUR 95 plus VAT on or before September 30 2021. The full admission fee shall be due upon cancellation only after September 30 2021 or in the case absence.

Cancellation or changes must be sent by email to reg@meetingplanners.dk. No refund will be made for the administration fee or additional costs caused by different payment methods.

B. I already booked a hotel room, what are my options?

The 1:1 movement of your existing hotel room booking to the new date of the congress (Nov 14-16, 2021) & additionally booked nights is made automatically by our agency TMP without additional costs for you.

If you wish to change/ cancel your hotel stay you can do that with no additional costs for you until 31st of October 2020. After 31st of October 2020 your hotel stay may be cancelled against payment of a processing fee of EUR 40 plus VAT/ room.

Cancellation or changes must be sent by email to reg@meetingplanners.dk. No refund will be made for the administration fee or additional costs caused by different payment methods.

C. I already booked a flight/other transport means, can I get a refund?

We kindly ask you to try and reschedule your flight. The congress is postponed due to the COVID-19 pandemic. In case you need support for documentation of the postponement and its reasons, feel free to contact us.

D. What about the social program?

Your ticket to the Gala Dinner, to the sightseeing tour or the accompanying guest’s tour will be postponed 1:1 and automatically to the new date through our agency TMP without additional costs for you.
Your registration may be cancelled against single payment of a processing fee/ person depending on your booking:
In case of cancellation of Wonderful Copenhagen Sightseeing Tour or Accompanying Guest’s Tour: Full refund can be demanded until June 30, 2021. After 30 June 2021 your registration may be cancelled against payment of a processing fee of EUR 40 plus VAT on or before September 30 2021. Please note: After this date no refund will be made.

Gala Dinner participation can be cancelled against processing fee of EUR 70 plus VAT. Cancellation or changes must be sent by email to reg@meetingplanners.dk. No refund will be made for the administration fee or additional costs caused by different payment methods.

E. My country listed Denmark as „banned“ country. This is why I will not attend the congress. What are my options?

Decisive is the situation on the date of the event. It is about each delegate to give proofs for this in English or Danish. Concerning your hotel or flight booking please see point b and c. For other topics, feel free to contact us at congress@betonservice.de.

F. Denmark lists my country as „banned“ country. This is why I will not attend the congress. What are my options?

Decisive is the situation on the date of the event. It is about each delegate to give proofs for this in English or Danish. Concerning your hotel or flight booking please see point b and c. For other topics, feel free to contact us at congress@betonservice.de.

G. What do I have to know about the travel restrictions?

Restrictions are applied for entering DK. Please read all the details HERE. To read the overall information about COVID-19 in Denmark and how as a tourist should act to the regulations, please read HERE. Please note that changes on the restrictions can happen with very short notice. From October, we will update this information closely to provide BIBM delegates the first-hand information.

H. When and where do the sightseeing tours start? Should I be there earlier?

There are 3 paying sightseeing tours:
November 14, 15:30-18:30 (NOTE! It was earlier from 13:00-16:00 but being changed to depart at 15:30)
November 15, 11:00-14:00
November 16, 09:00-15:00

If you or/and your accompanying guests have signed up one or more of the above tours, please meet our guide in front of Tivoli Conference Center concierge (Not in Tivoli Hotel). Please make sure that you are there minimum 5 minutes before the departure time and dress after the weather.

I. When does the gala dinner start and how do I get there? What is the dress code and how to come back?

Please meet us at 18:30 on November 15 at the BIBM registration desk at Tivoli Congress Center. We will walk to the canal boat pier at Kalvebod Bølge(800 meters). 2 covered canal boats will depart from the pier (at 19:00 and 19:10) for a short canal tour. After 30 minutes boat tour, we will arrive the harbor near The Little Mermaid and we will walk 200 meters to the restaurant. Please see the walking route from Tivoli Congress Center to Kalvebod Bølge pier HERE. The congress will provide shuttle bus transfer from 23:00 to return to Tivoli Congress Center (1 departure every 20 minutes. No fixed timing and no reservation needed.

Dress code: Business attire

J. Where can I get my name badge?

Name badge can be collected from the registration desk during the congress. The congress registration desk is open:
November 14: 17:00 – 20:00
November 15: 08:30 – 18:00
November 16: 08:00 – 13:00